| Membership and access | Membership is generally available to people who meet Australian residence, tax residence or eligible-employment conditions. Product and insurance eligibility still apply. Sources6 | Public membership under the Virgin Money product rules. Sources1234 |
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| Accounts and products | Hostplus super, Pension and Transition to Retirement products. Hostplus super Hostplus Pension Hostplus Transition to Retirement Choiceplus direct investment option CPIplus pension investment option Sources7 | Virgin Money Super. Sources1234 |
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| Investment choices | Balanced The menu includes diversified active and indexed options, sector investments and socially responsible options. Choiceplus allows eligible members to buy selected ASX 300 shares, ETFs, listed investment companies and term deposits. The low investment cost of an indexed option should not be confused with the price of the default Balanced option. Sources12 | LifeStage Tracker changes the asset mix with age. Choice investments include diversified and sector index strategies and Cash. Sources1234 |
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| Insurance | Eligible members can receive default death and TPD insurance. Hostplus tells members to check their current cover and cost in the account and review whether the amount meets their needs. Premiums reduce the balance left for retirement. Sources4 | Automatic and tailored cover are available subject to eligibility. Premiums and a separate insurance cost-recovery charge apply. Sources1234 |
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| Retirement income | Hostplus has Pension and Transition to Retirement accounts. Pension members can use Choiceplus and CPIplus, but those two options are not available in the TTR account. CPIplus aims for a predetermined return above inflation for a stated return period; its terms need separate reading. Sources25 | The reviewed super pages do not establish a dedicated Virgin Money pension account; check the intended retirement-income pathway. Sources1234 |
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| Advice and support | Hostplus offers access to financial planners and identifies separate advice costs and eligibility conditions for services such as SuperSmart. Ask what is covered in the membership fee and what requires an additional payment. Sources4 | Member support can explain the product. Ask which personal advice services are available and what they cost. Sources1234 |
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| Fee details to check | Hostplus publishes a cost-of-product figure for each option. Use that full figure and its assumptions, then account for insurance and direct-investment costs. Its investment costs are estimates based on prior experience; a very low indexed investment fee is not the total account charge. Sources3 | The current fee page separates a $58 annual fixed administration fee, a balance-based administration charge, administration costs, option fees and transaction costs. A low investment fee is not a low total fee by itself. Sources1234 |
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| Comparing investment performance | Compare the exact portfolio and asset allocation. Hostplus's pension option pages publish returns net of investment fees and costs, with administration and other fees still applying. A pension return should not be placed next to a taxed accumulation return without explanation. Show Balanced and Indexed Balanced as separate options. Avoid ranking the whole fund using the cheapest investment option's fee. Sources2 | Compare the correct LifeStage cohort or selected option, including all relevant costs. Sources1234 |
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