| Membership and access | Membership is generally available to people who meet Australian residence, tax residence or eligible-employment conditions. Product and insurance eligibility still apply. Sources6 | A financial adviser is required for MyNorth products. Read the PDS and target market determination for the particular account, including whether it is ordinary super, a pension or a lifetime product. Sources15 |
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| Accounts and products | Hostplus super, Pension and Transition to Retirement products. Hostplus super Hostplus Pension Hostplus Transition to Retirement Choiceplus direct investment option CPIplus pension investment option Sources7 | MyNorth and North super and pension products in Wealth Personal Superannuation and Pension Fund; separate from AMP SignatureSuper. MyNorth Super MyNorth Pension MyNorth Lifetime Super MyNorth Lifetime Income MyNorth Deferred Lifetime Income North legacy products Sources3 |
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| Investment choices | Balanced The menu includes diversified active and indexed options, sector investments and socially responsible options. Choiceplus allows eligible members to buy selected ASX 300 shares, ETFs, listed investment companies and term deposits. The low investment cost of an indexed option should not be confused with the price of the default Balanced option. Sources12 | Investments selected through the product and adviser; not one platform-wide MySuper default. MyNorth uses Grow, Select and Choice menus with different pricing. Members can hold investments across menus, with administration costs reflecting that mix. The cash account also has its own investment and administration charges, so uninvested cash is part of the cost calculation. Sources2 |
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| Insurance | Eligible members can receive default death and TPD insurance. Hostplus tells members to check their current cover and cost in the account and review whether the amount meets their needs. Premiums reduce the balance left for retirement. Sources4 | North supports insurance arrangements, including cover held inside super. The policy and underwriting are separate from the investment platform. Ask the adviser to compare the cover, premium and exclusions with the existing policy before transferring. Sources16 |
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| Retirement income | Hostplus has Pension and Transition to Retirement accounts. Pension members can use Choiceplus and CPIplus, but those two options are not available in the TTR account. CPIplus aims for a predetermined return above inflation for a stated return period; its terms need separate reading. Sources25 | MyNorth offers ordinary pension accounts and separate Lifetime and Deferred Lifetime Income arrangements. The PDS says capital-access rules limit withdrawals and death/exit benefits for the lifetime-income accounts. Ordinary super and lifetime-income access terms must not be confused. Sources345 |
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| Advice and support | Hostplus offers access to financial planners and identifies separate advice costs and eligibility conditions for services such as SuperSmart. Ask what is covered in the membership fee and what requires an additional payment. Sources4 | MyNorth is available through an adviser, making the advice relationship part of the proposition. Fees may include initial, ongoing, fixed-term or ad hoc advice charges. Ask what each service will deliver and what happens to the account if that relationship ends. Sources126 |
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| Fee details to check | Hostplus publishes a cost-of-product figure for each option. Use that full figure and its assumptions, then account for insurance and direct-investment costs. Its investment costs are estimates based on prior experience; a very low indexed investment fee is not the total account charge. Sources3 | Add account and administration fees, underlying investment costs, the cash-account charge, any trustee or lifetime fee, insurance and adviser charges. Menu mix, balance tiers and eligible family aggregation can change the total. A nil administration rate on one menu does not make all holdings or the full arrangement free. Sources23 |
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| Comparing investment performance | Compare the exact portfolio and asset allocation. Hostplus's pension option pages publish returns net of investment fees and costs, with administration and other fees still applying. A pension return should not be placed next to a taxed accumulation return without explanation. Show Balanced and Indexed Balanced as separate options. Avoid ranking the whole fund using the cheapest investment option's fee. Sources2 | A platform does not have one investment return. Compare the actual portfolio after its underlying and platform costs, and disclose adviser fees separately if they are excluded. The performance of one managed fund cannot stand in for the account. Show the exact menu mix, account type and advice fee. Keep ordinary super and account-based pensions separate from lifetime-income comparisons. Sources123456 |
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