| Membership and access | Public joining is available, with separate terms for certain employer and defined benefit arrangements. A workplace plan may differ from the standard accumulation offer. Sources12345 | A financial adviser is required for MyNorth products. Read the PDS and target market determination for the particular account, including whether it is ordinary super, a pension or a lifetime product. Sources15 |
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| Accounts and products | Accumulation super, retirement income and transition-to-retirement accounts, alongside existing defined benefit arrangements. Sources12345 | MyNorth and North super and pension products in Wealth Personal Superannuation and Pension Fund; separate from AMP SignatureSuper. MyNorth Super MyNorth Pension MyNorth Lifetime Super MyNorth Lifetime Income MyNorth Deferred Lifetime Income North legacy products Sources3 |
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| Investment choices | The menu includes diversified and sector options, with MySuper as the default for accumulation members who do not choose. Check the current menu: the Future Focus option closed on 17 June 2026. Sources12345 | Investments selected through the product and adviser; not one platform-wide MySuper default. MyNorth uses Grow, Select and Choice menus with different pricing. Members can hold investments across menus, with administration costs reflecting that mix. The cash account also has its own investment and administration charges, so uninvested cash is part of the cost calculation. Sources2 |
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| Insurance | Use the insurance guide for the relevant membership or employer category. Standard and workplace arrangements should not be treated as interchangeable. Sources12345 | North supports insurance arrangements, including cover held inside super. The policy and underwriting are separate from the investment platform. Ask the adviser to compare the cover, premium and exclusions with the existing policy before transferring. Sources16 |
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| Retirement income | MyPension is a strategy for managing retirement savings across investment options. It is not a guaranteed lifetime pension. Sources12345 | MyNorth offers ordinary pension accounts and separate Lifetime and Deferred Lifetime Income arrangements. The PDS says capital-access rules limit withdrawals and death/exit benefits for the lifetime-income accounts. Ordinary super and lifetime-income access terms must not be confused. Sources345 |
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| Advice and support | Members can receive advice about their super at no extra cost. Ask about the scope and separate fees before proceeding with broader financial planning. Sources12345 | MyNorth is available through an adviser, making the advice relationship part of the proposition. Fees may include initial, ongoing, fixed-term or ad hoc advice charges. Ask what each service will deliver and what happens to the account if that relationship ends. Sources126 |
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| Fee details to check | Use the schedule effective for the current year and chosen product. Equip published investment fee and cost changes effective 1 July 2026. Sources12345 | Add account and administration fees, underlying investment costs, the cash-account charge, any trustee or lifetime fee, insurance and adviser charges. Menu mix, balance tiers and eligible family aggregation can change the total. A nil administration rate on one menu does not make all holdings or the full arrangement free. Sources23 |
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| Comparing investment performance | Use current option names and the same account phase. The June 2026 option closure and earlier integration mean old menus and performance screenshots may mislead. Sources12345 | A platform does not have one investment return. Compare the actual portfolio after its underlying and platform costs, and disclose adviser fees separately if they are excluded. The performance of one managed fund cannot stand in for the account. Show the exact menu mix, account type and advice fee. Keep ordinary super and account-based pensions separate from lifetime-income comparisons. Sources123456 |
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