| Membership and access | Public joining is available, with separate terms for certain employer and defined benefit arrangements. A workplace plan may differ from the standard accumulation offer. Sources12345 | Individuals can join Mercer SmartSuper, or employees can join their employer's Mercer plan. Access to particular investments and insurance features depends on the plan. Sources1 |
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| Accounts and products | Accumulation super, retirement income and transition-to-retirement accounts, alongside existing defined benefit arrangements. Sources12345 | Mercer SmartSuper and Mercer Super Trust employer plans. Virgin Money and restricted employer MySuper products need separate labels. Mercer SmartSuper Mercer employer plans Mercer SmartRetirement Income Mercer Direct where available Sources14 |
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| Investment choices | The menu includes diversified and sector options, with MySuper as the default for accumulation members who do not choose. Check the current menu: the Future Focus option closed on 17 June 2026. Sources12345 | Mercer SmartPath, subject to the employer plan's own product. SmartPath gradually changes the investment mix as members age. Ready-made options let members choose a risk level without assembling every asset class. Select-Your-Own includes sector, passive and sustainable options. Mercer Direct provides selected shares, ETFs and term deposits where the plan permits it. Sources2 |
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| Insurance | Use the insurance guide for the relevant membership or employer category. Standard and workplace arrangements should not be treated as interchangeable. Sources12345 | Most Mercer Super Trust members have group insurance through AIA Australia, but the fund says the applicable plan determines the cover. Obtain the employer-plan insurance document and compare benefits, exclusions and subsidies before moving to another account. Sources5 |
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| Retirement income | MyPension is a strategy for managing retirement savings across investment options. It is not a guaranteed lifetime pension. Sources12345 | Mercer SmartRetirement Income offers allocated pensions. Its Smart Bundle combines a SmartPath investment strategy with preselected pension payments and timing, which members can change. It is still an allocated pension arrangement, so it should not be described as a guaranteed income for life. Sources34 |
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| Advice and support | Members can receive advice about their super at no extra cost. Ask about the scope and separate fees before proceeding with broader financial planning. Sources12345 | Mercer's product information directs members to obtain advice appropriate to their circumstances. This research has not verified a single free personal-advice entitlement for every Mercer plan; ask the fund for the available service and fee. Sources5 |
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| Fee details to check | Use the schedule effective for the current year and chosen product. Equip published investment fee and cost changes effective 1 July 2026. Sources12345 | Compare the actual plan fee schedule, including any employer subsidy or negotiated discount. The cost also depends on SmartPath cohort or chosen investments. Mercer Direct and its underlying investments can carry additional charges. Sources123456 |
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| Comparing investment performance | Use current option names and the same account phase. The June 2026 option closure and earlier integration mean old menus and performance screenshots may mislead. Sources12345 | A quoted SmartPath result belongs to a particular cohort and period. Mercer sometimes illustrates returns using one of its largest groups of members; that is not a single return received by everyone. Use the same age, product and fee basis in the competing account. Do not apply Mercer SmartSuper figures to Virgin Money or every employer plan in the same legal fund. Treat the sustainable-options judgment as a dated finding about specified claims and options. Sources2 |
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