| Membership and access | Public joining is available, with separate terms for certain employer and defined benefit arrangements. A workplace plan may differ from the standard accumulation offer. Sources12345 | Use the Essential or Extra PDS and target market determination. The platform is commonly used with advice, and an application requires an investment choice; Essential allows a cash holding while a member decides on a longer-term strategy. Sources2 |
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| Accounts and products | Accumulation super, retirement income and transition-to-retirement accounts, alongside existing defined benefit arrangements. Sources12345 | Expand Essential and Extra in IOOF Portfolio Service Superannuation Fund; not MLC MasterKey. Expand Essential Super and Pension Expand Extra Super and Pension Retirement Boost Sources1234567 |
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| Investment choices | The menu includes diversified and sector options, with MySuper as the default for accumulation members who do not choose. Check the current menu: the Future Focus option closed on 17 June 2026. Sources12345 | Member-selected investments; not a single platform-wide MySuper default. Essential combines a menu of managed funds and model portfolios with Essential+, which adds selected ETFs and term deposits. Extra offers a much broader selection of managed funds, model portfolios and listed investments. Investments across menus can carry different administration charges. Sources1234 |
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| Insurance | Use the insurance guide for the relevant membership or employer category. Standard and workplace arrangements should not be treated as interchangeable. Sources12345 | Expand advertises group and retail insurance options. The policy, underwriting and cost depend on the cover arranged; the platform's investment features do not establish that a member is insured. Sources1 |
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| Retirement income | MyPension is a strategy for managing retirement savings across investment options. It is not a guaranteed lifetime pension. Sources12345 | Both tiers have pension products. Retirement Boost adds a separate lifetime-income proposition with its own eligibility and access rules. It should be compared with other lifetime products rather than treated as an ordinary account-based pension. Sources125 |
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| Advice and support | Members can receive advice about their super at no extra cost. Ask about the scope and separate fees before proceeding with broader financial planning. Sources12345 | An advised arrangement needs two assessments: whether the adviser service is useful and whether the platform is an appropriate way to implement it. Ask for the full ongoing cost and the consequences of ending the advice relationship. Sources1234567 |
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| Fee details to check | Use the schedule effective for the current year and chosen product. Equip published investment fee and cost changes effective 1 July 2026. Sources12345 | Add platform administration, account charges, underlying investment fees, transaction or brokerage costs, insurance and any adviser fee. Essential+ has a higher administration rate on the first part of the balance than the ordinary Essential menu. A low fee quoted for one menu is not a price for every portfolio. Sources34 |
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| Comparing investment performance | Use current option names and the same account phase. The June 2026 option closure and earlier integration mean old menus and performance screenshots may mislead. Sources12345 | There is no single meaningful Expand investment return. Measure the chosen portfolio after all applicable costs. The performance test covers only eligible trustee-directed investments, so a result for one option does not describe every investment on the platform. State Essential versus Extra and the menu used. Keep option-specific performance-test outcomes attached to the relevant option IDs. Sources67 |
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