| Membership and access | A financial adviser is required for MyNorth products. Read the PDS and target market determination for the particular account, including whether it is ordinary super, a pension or a lifetime product. Sources15 | The SaveSmart PDS sets joining conditions. Insurance eligibility is separate and includes work-hours and occupation requirements for some cover types. Sources48 |
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| Accounts and products | MyNorth and North super and pension products in Wealth Personal Superannuation and Pension Fund; separate from AMP SignatureSuper. MyNorth Super MyNorth Pension MyNorth Lifetime Super MyNorth Lifetime Income MyNorth Deferred Lifetime Income North legacy products Sources3 | SaveSmart accumulation, SpendSmart pension and TransitionSmart TTR. Vanguard Super SaveSmart SpendSmart account-based pension TransitionSmart TTR Sources2 |
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| Investment choices | Investments selected through the product and adviser; not one platform-wide MySuper default. MyNorth uses Grow, Select and Choice menus with different pricing. Members can hold investments across menus, with administration costs reflecting that mix. The cash account also has its own investment and administration charges, so uninvested cash is part of the cost calculation. Sources2 | Lifecycle Lifecycle changes the asset mix as a member ages. Members can choose other diversified options or single-sector options instead. The menu offers pooled investments inside super; it should not be described as a brokerage account for buying any Vanguard ETF. Sources1 |
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| Insurance | North supports insurance arrangements, including cover held inside super. The policy and underwriting are separate from the investment platform. Ask the adviser to compare the cover, premium and exclusions with the existing policy before transferring. Sources16 | Eligible members receive basic death and TPD cover. Income protection requires a separate application. Vanguard's public eligibility page lists a minimum recent work-hours condition and excludes hazardous occupations for TPD and income protection; TPD must be held with death cover and cannot exceed it. Sources45 |
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| Retirement income | MyNorth offers ordinary pension accounts and separate Lifetime and Deferred Lifetime Income arrangements. The PDS says capital-access rules limit withdrawals and death/exit benefits for the lifetime-income accounts. Ordinary super and lifetime-income access terms must not be confused. Sources345 | SpendSmart provides regular retirement income and lump-sum access for eligible members. TransitionSmart lets eligible working members draw pension payments while keeping a SaveSmart accumulation account for contributions. Sources23 |
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| Advice and support | MyNorth is available through an adviser, making the advice relationship part of the proposition. Fees may include initial, ongoing, fixed-term or ad hoc advice charges. Ask what each service will deliver and what happens to the account if that relationship ends. Sources126 | Vanguard provides educational material and a Find an Adviser tool. Compare the scope and price of personal advice separately; the presence of a referral tool does not establish that comprehensive advice is included in the super fee. Sources7 |
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| Fee details to check | Add account and administration fees, underlying investment costs, the cash-account charge, any trustee or lifetime fee, insurance and adviser charges. Menu mix, balance tiers and eligible family aggregation can change the total. A nil administration rate on one menu does not make all holdings or the full arrangement free. Sources23 | Use the total annual fee for your selected option and balance, then account for insurance and buy/sell spreads. Vanguard says options other than Lifecycle can have different costs. A quoted Lifecycle percentage therefore should not be attached to every investment choice or pension product. Sources6 |
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| Comparing investment performance | A platform does not have one investment return. Compare the actual portfolio after its underlying and platform costs, and disclose adviser fees separately if they are excluded. The performance of one managed fund cannot stand in for the account. Show the exact menu mix, account type and advice fee. Keep ordinary super and account-based pensions separate from lifetime-income comparisons. Sources123456 | Lifecycle performance is age-dependent. Compare an equivalent age allocation and period, and use super-product returns rather than the much longer track record of a Vanguard managed fund or ETF outside super. Those are different products with different costs and taxes. Show Lifecycle results for the same age. Include SpendSmart and TransitionSmart in retirement comparisons, and compare insurance eligibility explicitly. Sources12345678 |
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