| Membership and access | A financial adviser is required for MyNorth products. Read the PDS and target market determination for the particular account, including whether it is ordinary super, a pension or a lifetime product. Sources15 | The fund serves workers in its core industries and other eligible members. Former Mine and TWUSUPER members should check their current division and insurance documents. Sources12345 |
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| Accounts and products | MyNorth and North super and pension products in Wealth Personal Superannuation and Pension Fund; separate from AMP SignatureSuper. MyNorth Super MyNorth Pension MyNorth Lifetime Super MyNorth Lifetime Income MyNorth Deferred Lifetime Income North legacy products Sources3 | Superannuation, pre-retirement pension and account-based pension. Sources12345 |
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| Investment choices | Investments selected through the product and adviser; not one platform-wide MySuper default. MyNorth uses Grow, Select and Choice menus with different pricing. Members can hold investments across menus, with administration costs reflecting that mix. The cash account also has its own investment and administration charges, so uninvested cash is part of the cost calculation. Sources2 | Pre-mixed and single-asset options let members build their own mix. Pension and super defaults follow the rules for their particular account, rather than a single default being suitable for every member. Sources12345 |
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| Insurance | North supports insurance arrangements, including cover held inside super. The policy and underwriting are separate from the investment platform. Ask the adviser to compare the cover, premium and exclusions with the existing policy before transferring. Sources16 | Insurance divisions reflect the industries the fund serves. The merger included premium and definition changes, so a pre-merger quote is not enough to compare current cover. Sources12345 |
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| Retirement income | MyNorth offers ordinary pension accounts and separate Lifetime and Deferred Lifetime Income arrangements. The PDS says capital-access rules limit withdrawals and death/exit benefits for the lifetime-income accounts. Ordinary super and lifetime-income access terms must not be confused. Sources345 | Both pre-retirement and account-based pensions are available, with their own investment and fee disclosures. Sources12345 |
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| Advice and support | MyNorth is available through an adviser, making the advice relationship part of the proposition. Fees may include initial, ongoing, fixed-term or ad hoc advice charges. Ask what each service will deliver and what happens to the account if that relationship ends. Sources126 | Team offers a complimentary initial appointment. Advice on how the account is invested is available at no extra cost; other personal advice has separate fees. Sources12345 |
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| Fee details to check | Add account and administration fees, underlying investment costs, the cash-account charge, any trustee or lifetime fee, insurance and adviser charges. Menu mix, balance tiers and eligible family aggregation can change the total. A nil administration rate on one menu does not make all holdings or the full arrangement free. Sources23 | The merger page advertises a fixed super administration charge of 75 cents a week. Add any percentage administration charge, investment costs, transaction costs and insurance from the current super PDS. Pension fees use a different schedule. Sources12345 |
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| Comparing investment performance | A platform does not have one investment return. Compare the actual portfolio after its underlying and platform costs, and disclose adviser fees separately if they are excluded. The performance of one managed fund cannot stand in for the account. Show the exact menu mix, account type and advice fee. Keep ordinary super and account-based pensions separate from lifetime-income comparisons. Sources123456 | Read the option history carefully around the merger and any strategy changes. A long record can include a predecessor portfolio and is not automatically the record of every former TWUSUPER option. Sources12345 |
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