| Membership and access | A financial adviser is required for MyNorth products. Read the PDS and target market determination for the particular account, including whether it is ordinary super, a pension or a lifetime product. Sources15 | Frontier accepts applications from people receiving its PDS in Australia, including applications submitted by a financial adviser. The usual minimum initial Personal Super investment is $2,000, or $1,000 with a Regular Investment Plan. Older OneAnswer Personal Super and pension products are closed to new members. Sources124 |
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| Accounts and products | MyNorth and North super and pension products in Wealth Personal Superannuation and Pension Fund; separate from AMP SignatureSuper. MyNorth Super MyNorth Pension MyNorth Lifetime Super MyNorth Lifetime Income MyNorth Deferred Lifetime Income North legacy products Sources3 | OneAnswer Frontier Personal Super and Pension, with separate notes for closed OneAnswer Personal Super and pension accounts. ANZ Smart Choice and Grow Wrap are outside this profile's numerical scope. OneAnswer Frontier Personal Super OneAnswer Frontier Pension OneAnswer Frontier transition-to-retirement pension Closed OneAnswer Personal Super, Allocated Pension and Term Allocated Pension accounts Sources14 |
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| Investment choices | Investments selected through the product and adviser; not one platform-wide MySuper default. MyNorth uses Grow, Select and Choice menus with different pricing. Members can hold investments across menus, with administration costs reflecting that mix. The cash account also has its own investment and administration charges, so uninvested cash is part of the cost calculation. Sources2 | Frontier requires the applicant to select investment options. The trustee will not choose one and cannot proceed with an application that lacks a selection. ANZ Smart Choice MySuper figures reported under the same historical legal fund are not OneAnswer defaults. The range includes diversified and single-sector managed funds, OneAnswer index funds, MultiSeries portfolios combining active and passive investments, and ANZ Term Deposits. Auto-rebalancing and dollar-cost-averaging facilities can help administer a chosen mix, but they cannot be used together and do not apply to term deposits. Check the current investment guide and product notices for closures or strategy changes. Sources126 |
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| Insurance | North supports insurance arrangements, including cover held inside super. The policy and underwriting are separate from the investment platform. Ask the adviser to compare the cover, premium and exclusions with the existing policy before transferring. Sources16 | The current Additional Information Guide says insurance is not available directly through Frontier Personal Super. A separate risk-only super insurance product may be payable using the Frontier account, with advice about the arrangement. An October 2025 notice removed OneCare Super references from the new-member documents. Existing members should check their actual policy and account, especially where an older OneAnswer product still holds group cover. Sources245 |
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| Retirement income | MyNorth offers ordinary pension accounts and separate Lifetime and Deferred Lifetime Income arrangements. The PDS says capital-access rules limit withdrawals and death/exit benefits for the lifetime-income accounts. Ordinary super and lifetime-income access terms must not be confused. Sources345 | Frontier Pension offers an account-based pension and a transition-to-retirement pension. The initial pension minimum is $20,000. Payment choices include monthly, quarterly, half-yearly and annual intervals. An existing Term Allocated Pension is a different product with its own payment and withdrawal restrictions; it should not be treated as an ordinary Frontier pension. Sources24 |
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| Advice and support | MyNorth is available through an adviser, making the advice relationship part of the proposition. Fees may include initial, ongoing, fixed-term or ad hoc advice charges. Ask what each service will deliver and what happens to the account if that relationship ends. Sources126 | The product is designed to support an investment portfolio chosen with a financial adviser. An Adviser Service Fee is negotiated separately. Ask for the services and their cost in writing, including what happens to the investment strategy if ongoing advice ends. Sources23 |
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| Fee details to check | Add account and administration fees, underlying investment costs, the cash-account charge, any trustee or lifetime fee, insurance and adviser charges. Menu mix, balance tiers and eligible family aggregation can change the total. A nil administration rate on one menu does not make all holdings or the full arrangement free. Sources23 | The December 2025 fee guide lists a $135.29 annual Member Fee for Personal Super and TTR accounts below the qualifying $50,000 balance, equivalent to $115 after the stated tax benefit. The ordinary pension Member Fee is $115. ANZ Term Deposits and ANZ Cash Advantage have special exclusions, and eligible linked Frontier accounts can request a waiver. A waived Member Fee does not remove investment costs: the selected fund's Ongoing Fee, other investment and transaction costs, any levies or expense recoveries, and advice still need to be included. Some June 2026 APRA externally directed OneAnswer rows contain zero total-cost entries at higher balances that conflict with the fee guide. Those entries should not be interpreted as a free investment account. Sources37 |
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| Comparing investment performance | A platform does not have one investment return. Compare the actual portfolio after its underlying and platform costs, and disclose adviser fees separately if they are excluded. The performance of one managed fund cannot stand in for the account. Show the exact menu mix, account type and advice fee. Keep ordinary super and account-based pensions separate from lifetime-income comparisons. Sources123456 | Use the exact Frontier investment option, dates and return basis. The legal fund's historical reporting also includes other brands, so its overall result is not a OneAnswer portfolio return. Some options are trustee-directed and receive performance-test results; other externally directed options have no result in the package. An absent test result does not mean a pass or failure. Only OneAnswer Frontier Personal Super pathways are matched to this profile's APRA table. June 2026 figures retain Retirement Portfolio Service ABN 61808189263. They must not be relabelled as current ANZ Smart Choice data after a later transfer. The OneAnswer Investment Portfolio is an investment product outside super and is excluded from this comparison. Sources7 |
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