| Membership and access | Use the current joining criteria and insurance guide for the membership being considered; workplace arrangements can affect cover. Sources123 | The service is offered through advisers. Confirm the current product requirements with the adviser and super PDS. Sources12 |
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| Accounts and products | Accumulation, transition-to-retirement and Income accounts. Sources123 | Rhythm Super and Pension. Sources12 |
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| Investment choices | Diversified is the MySuper option. Other choices include High Growth, Balanced, Defensive, Indexed Growth and sector options such as Australian shares, international shares, infrastructure, property, bonds, cash and term deposits. Sources123 | The menu includes managed funds, shares, ETFs, term deposits and separately managed accounts. Approved advisers can use the IOOF Managed Portfolio Service. Sources12 |
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| Insurance | Insurance is available under the current guide. Compare cover definitions, insured amounts and premiums rather than relying on a general service award. Sources123 | Check the current Rhythm Super PDS and any policy proposal for insurance access; HUB24-branded account terms are not automatically Rhythm terms. Sources12 |
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| Retirement income | Income and transition-to-retirement accounts have separate disclosure documents. NGS explains that investment earnings are treated differently in these account types. Sources123 | A pension product is available alongside super. Sources12 |
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| Advice and support | Single-issue advice limited to an NGS account and its insurance is available without a separate charge. Broader tailored advice is offered on an agreed fee-for-service basis. Sources123 | Advisers use the platform's transaction, portfolio and reporting tools to manage the member's account. Sources12 |
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| Fee details to check | The current page separates fixed administration, a balance-based component, reserve-paid administration costs and option-specific investment costs. Indexed Growth has a different investment cost from Diversified, so quote the actual chosen option. Sources123 | Obtain a complete estimate including account administration, underlying investments, trading, cash and advice. The technology provider's fee schedule is not necessarily the Rhythm schedule. Sources12 |
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| Comparing investment performance | Compare the same option, dates and account phase. The Indexed Growth and Diversified strategies should be assessed against their own asset mix and objectives. Sources123 | Use the selected investments and actual account costs. A return from another IOOF or HUB24 product does not represent Rhythm. Sources12 |
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