| Membership and access | The product is offered through an advice relationship; the current PDS and target market determination set the application rules. Sources123 | Individuals can join Mercer SmartSuper, or employees can join their employer's Mercer plan. Access to particular investments and insurance features depends on the plan. Sources1 |
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| Accounts and products | HUB24 Super with menu and account variants. Sources123 | Mercer SmartSuper and Mercer Super Trust employer plans. Virgin Money and restricted employer MySuper products need separate labels. Mercer SmartSuper Mercer employer plans Mercer SmartRetirement Income Mercer Direct where available Sources14 |
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| Investment choices | Discover provides a streamlined managed-portfolio selection. Core and Choice offer other levels of investment breadth. Sources123 | Mercer SmartPath, subject to the employer plan's own product. SmartPath gradually changes the investment mix as members age. Ready-made options let members choose a risk level without assembling every asset class. Select-Your-Own includes sector, passive and sustainable options. Mercer Direct provides selected shares, ETFs and term deposits where the plan permits it. Sources2 |
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| Insurance | A separate HUB24 Super Insurance Guide sets out available cover and conditions. Sources123 | Most Mercer Super Trust members have group insurance through AIA Australia, but the fund says the applicable plan determines the cover. Obtain the employer-plan insurance document and compare benefits, exclusions and subsidies before moving to another account. Sources5 |
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| Retirement income | The cash account processes pension payments as well as investment trades and fees. Retirement features depend on the selected account. Sources123 | Mercer SmartRetirement Income offers allocated pensions. Its Smart Bundle combines a SmartPath investment strategy with preselected pension payments and timing, which members can change. It is still an allocated pension arrangement, so it should not be described as a guaranteed income for life. Sources34 |
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| Advice and support | Advisers use the platform to construct and manage client portfolios. Advice fees need to be included in any total-cost assessment. Sources123 | Mercer's product information directs members to obtain advice appropriate to their circumstances. This research has not verified a single free personal-advice entitlement for every Mercer plan; ask the fund for the available service and fee. Sources5 |
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| Fee details to check | Calculate costs using the selected menu, balance and investments. Add adviser and managed-portfolio fees, plus transaction and underlying investment costs. Sources123 | Compare the actual plan fee schedule, including any employer subsidy or negotiated discount. The cost also depends on SmartPath cohort or chosen investments. Mercer Direct and its underlying investments can carry additional charges. Sources123456 |
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| Comparing investment performance | A HUB24 account does not have one standard return. Compare a specific proposed portfolio and its complete fees. Sources123 | A quoted SmartPath result belongs to a particular cohort and period. Mercer sometimes illustrates returns using one of its largest groups of members; that is not a single return received by everyone. Use the same age, product and fee basis in the competing account. Do not apply Mercer SmartSuper figures to Virgin Money or every employer plan in the same legal fund. Treat the sustainable-options judgment as a dated finding about specified claims and options. Sources2 |
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