| Membership and access | Anyone can join subject to product eligibility. Check whether the relevant product is HESTA Super, Personal Super or an employer-specific arrangement. Sources15 | Use the current joining criteria and insurance guide for the membership being considered; workplace arrangements can affect cover. Sources123 |
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| Accounts and products | HESTA Super and Personal Super; Corporate insurance arrangements need their own guide. HESTA Super HESTA Personal Super Retirement Income Stream Transition to Retirement Income Stream Sources7 | Accumulation, transition-to-retirement and Income accounts. Sources123 |
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| Investment choices | Balanced Growth Balanced Growth is the MySuper default. Members can choose other ready-made or asset-class options. The menu includes Sustainable Growth and Indexed Balanced Growth; the Income Stream has its own investment range and disclosure document. Sources23 | Diversified is the MySuper option. Other choices include High Growth, Balanced, Defensive, Indexed Growth and sector options such as Australian shares, international shares, infrastructure, property, bonds, cash and term deposits. Sources123 |
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| Insurance | Eligible members receive default death and income protection cover; TPD cover is optional. HESTA also describes an insurance-premium pause for up to 12 months of approved parental leave, subject to conditions. Personal Super members need to check how cover is selected when joining. Sources45 | Insurance is available under the current guide. Compare cover definitions, insured amounts and premiums rather than relying on a general service award. Sources123 |
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| Retirement income | HESTA offers Retirement and Transition to Retirement Income Streams. The fund publishes a separate pension investment menu, so check the income-stream allocation and costs rather than assuming they are identical to the super option with a similar name. Sources3 | Income and transition-to-retirement accounts have separate disclosure documents. NGS explains that investment earnings are treated differently in these account types. Sources123 |
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| Advice and support | Most advice about a HESTA account is covered by administration fees. Advice tailored to starting an Income Stream has a separate fee, and comprehensive advice can be provided through an external referral on an agreed fee-for-service basis. Sources6 | Single-issue advice limited to an NGS account and its insurance is available without a separate charge. Broader tailored advice is offered on an agreed fee-for-service basis. Sources123 |
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| Fee details to check | Add administration, investment and transaction costs for the selected option and the insurance you actually hold. HESTA's current fee page uses costs for the year ended 30 June 2026, including estimates, and warns that future costs can differ. Sources6 | The current page separates fixed administration, a balance-based component, reserve-paid administration costs and option-specific investment costs. Indexed Growth has a different investment cost from Diversified, so quote the actual chosen option. Sources123 |
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| Comparing investment performance | Use HESTA Super returns for a super comparison and Income Stream returns for a retirement comparison. Match Balanced Growth's asset mix with the competing option rather than using the word Balanced alone. Sustainable and indexed strategies need their own results. List HESTA's default insurance types explicitly. Treat Sustainable Growth as a specific investment option, not a description of every HESTA investment. Sources7 | Compare the same option, dates and account phase. The Indexed Growth and Diversified strategies should be assessed against their own asset mix and objectives. Sources123 |
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