| Membership and access | Anyone can join subject to product eligibility. Check whether the relevant product is HESTA Super, Personal Super or an employer-specific arrangement. Sources15 | Access and portfolio arrangements are handled through an adviser. Review the super PDS rather than relying on the wider firm's investment-service material. Sources123 |
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| Accounts and products | HESTA Super and Personal Super; Corporate insurance arrangements need their own guide. HESTA Super HESTA Personal Super Retirement Income Stream Transition to Retirement Income Stream Sources7 | Mason Stevens Super and pension. Sources123 |
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| Investment choices | Balanced Growth Balanced Growth is the MySuper default. Members can choose other ready-made or asset-class options. The menu includes Sustainable Growth and Indexed Balanced Growth; the Income Stream has its own investment range and disclosure document. Sources23 | The platform gives access to managed investments and portfolio services. The PDS includes a Foundation ETF Balanced example, but that example is not every member's portfolio. Sources123 |
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| Insurance | Eligible members receive default death and income protection cover; TPD cover is optional. HESTA also describes an insurance-premium pause for up to 12 months of approved parental leave, subject to conditions. Personal Super members need to check how cover is selected when joining. Sources45 | Ask the adviser to identify the available insurer, eligibility and terms in the current super disclosure before arranging or replacing cover. Sources123 |
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| Retirement income | HESTA offers Retirement and Transition to Retirement Income Streams. The fund publishes a separate pension investment menu, so check the income-stream allocation and costs rather than assuming they are identical to the super option with a similar name. Sources3 | Super and pension accounts have different cash requirements and payment needs. Sources123 |
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| Advice and support | Most advice about a HESTA account is covered by administration fees. Advice tailored to starting an Income Stream has a separate fee, and comprehensive advice can be provided through an external referral on an agreed fee-for-service basis. Sources6 | An adviser helps select and manage the portfolio. Adviser remuneration is additional to the platform's standard cost example. Sources123 |
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| Fee details to check | Add administration, investment and transaction costs for the selected option and the insurance you actually hold. HESTA's current fee page uses costs for the year ended 30 June 2026, including estimates, and warns that future costs can differ. Sources6 | Include account fees, administration, the cash margin, investment costs and adviser charges. The PDS's worked example uses $48,000 in a model and $2,000 in cash, which affects the result. Sources123 |
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| Comparing investment performance | Use HESTA Super returns for a super comparison and Income Stream returns for a retirement comparison. Match Balanced Growth's asset mix with the competing option rather than using the word Balanced alone. Sustainable and indexed strategies need their own results. List HESTA's default insurance types explicitly. Treat Sustainable Growth as a specific investment option, not a description of every HESTA investment. Sources7 | Assess the selected investments and actual cash allocation. A model's published return does not necessarily include all account and advice costs. Sources123 |
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