| Membership and access | This profile is for existing members and people researching the former offer. It should not be used as a joining option. Sources12 | A financial adviser is required for MyNorth products. Read the PDS and target market determination for the particular account, including whether it is ordinary super, a pension or a lifetime product. Sources15 |
|---|
| Accounts and products | Hejaz Islamic Super and Pension, undergoing closure. Sources12 | MyNorth and North super and pension products in Wealth Personal Superannuation and Pension Fund; separate from AMP SignatureSuper. MyNorth Super MyNorth Pension MyNorth Lifetime Super MyNorth Lifetime Income MyNorth Deferred Lifetime Income North legacy products Sources3 |
|---|
| Investment choices | The product site describes Growth, Balanced and Conservative portfolios based on Islamic investment principles. These descriptions explain the product; they are not an invitation to invest during closure. Sources12 | Investments selected through the product and adviser; not one platform-wide MySuper default. MyNorth uses Grow, Select and Choice menus with different pricing. Members can hold investments across menus, with administration costs reflecting that mix. The cash account also has its own investment and administration charges, so uninvested cash is part of the cost calculation. Sources2 |
|---|
| Insurance | Existing members should obtain written confirmation of any cover and its treatment during the closure before moving or cancelling another insurance arrangement. Sources12 | North supports insurance arrangements, including cover held inside super. The policy and underwriting are separate from the investment platform. Ask the adviser to compare the cover, premium and exclusions with the existing policy before transferring. Sources16 |
|---|
| Retirement income | The pension product is covered by the same closure and transaction-delay notices. Sources12 | MyNorth offers ordinary pension accounts and separate Lifetime and Deferred Lifetime Income arrangements. The PDS says capital-access rules limit withdrawals and death/exit benefits for the lifetime-income accounts. Ordinary super and lifetime-income access terms must not be confused. Sources345 |
|---|
| Advice and support | Contact the trustee and member service for account-specific closure instructions. Advice may help members compare a replacement fund and the implications for insurance. Sources12 | MyNorth is available through an adviser, making the advice relationship part of the proposition. Fees may include initial, ongoing, fixed-term or ad hoc advice charges. Ask what each service will deliver and what happens to the account if that relationship ends. Sources126 |
|---|
| Fee details to check | Use the account's current statement, PDS and closure notices for charges during the transition. Old marketing fee examples do not explain the final transfer amount. Sources12 | Add account and administration fees, underlying investment costs, the cash-account charge, any trustee or lifetime fee, insurance and adviser charges. Menu mix, balance tiers and eligible family aggregation can change the total. A nil administration rate on one menu does not make all holdings or the full arrangement free. Sources23 |
|---|
| Comparing investment performance | Delayed underlying unit pricing means a displayed balance may not establish the amount ultimately paid or rolled over. Sources12 | A platform does not have one investment return. Compare the actual portfolio after its underlying and platform costs, and disclose adviser fees separately if they are excluded. The performance of one managed fund cannot stand in for the account. Show the exact menu mix, account type and advice fee. Keep ordinary super and account-based pensions separate from lifetime-income comparisons. Sources123456 |
|---|