| Membership and access | Use the Essential or Extra PDS and target market determination. The platform is commonly used with advice, and an application requires an investment choice; Essential allows a cash holding while a member decides on a longer-term strategy. Sources2 | Use the current joining criteria and insurance guide for the membership being considered; workplace arrangements can affect cover. Sources123 |
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| Accounts and products | Expand Essential and Extra in IOOF Portfolio Service Superannuation Fund; not MLC MasterKey. Expand Essential Super and Pension Expand Extra Super and Pension Retirement Boost Sources1234567 | Accumulation, transition-to-retirement and Income accounts. Sources123 |
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| Investment choices | Member-selected investments; not a single platform-wide MySuper default. Essential combines a menu of managed funds and model portfolios with Essential+, which adds selected ETFs and term deposits. Extra offers a much broader selection of managed funds, model portfolios and listed investments. Investments across menus can carry different administration charges. Sources1234 | Diversified is the MySuper option. Other choices include High Growth, Balanced, Defensive, Indexed Growth and sector options such as Australian shares, international shares, infrastructure, property, bonds, cash and term deposits. Sources123 |
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| Insurance | Expand advertises group and retail insurance options. The policy, underwriting and cost depend on the cover arranged; the platform's investment features do not establish that a member is insured. Sources1 | Insurance is available under the current guide. Compare cover definitions, insured amounts and premiums rather than relying on a general service award. Sources123 |
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| Retirement income | Both tiers have pension products. Retirement Boost adds a separate lifetime-income proposition with its own eligibility and access rules. It should be compared with other lifetime products rather than treated as an ordinary account-based pension. Sources125 | Income and transition-to-retirement accounts have separate disclosure documents. NGS explains that investment earnings are treated differently in these account types. Sources123 |
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| Advice and support | An advised arrangement needs two assessments: whether the adviser service is useful and whether the platform is an appropriate way to implement it. Ask for the full ongoing cost and the consequences of ending the advice relationship. Sources1234567 | Single-issue advice limited to an NGS account and its insurance is available without a separate charge. Broader tailored advice is offered on an agreed fee-for-service basis. Sources123 |
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| Fee details to check | Add platform administration, account charges, underlying investment fees, transaction or brokerage costs, insurance and any adviser fee. Essential+ has a higher administration rate on the first part of the balance than the ordinary Essential menu. A low fee quoted for one menu is not a price for every portfolio. Sources34 | The current page separates fixed administration, a balance-based component, reserve-paid administration costs and option-specific investment costs. Indexed Growth has a different investment cost from Diversified, so quote the actual chosen option. Sources123 |
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| Comparing investment performance | There is no single meaningful Expand investment return. Measure the chosen portfolio after all applicable costs. The performance test covers only eligible trustee-directed investments, so a result for one option does not describe every investment on the platform. State Essential versus Extra and the menu used. Keep option-specific performance-test outcomes attached to the relevant option IDs. Sources67 | Compare the same option, dates and account phase. The Indexed Growth and Diversified strategies should be assessed against their own asset mix and objectives. Sources123 |
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