| Membership and access | Use the Essential or Extra PDS and target market determination. The platform is commonly used with advice, and an application requires an investment choice; Essential allows a cash holding while a member decides on a longer-term strategy. Sources2 | This profile is for existing members and people researching the former offer. It should not be used as a joining option. Sources12 |
|---|
| Accounts and products | Expand Essential and Extra in IOOF Portfolio Service Superannuation Fund; not MLC MasterKey. Expand Essential Super and Pension Expand Extra Super and Pension Retirement Boost Sources1234567 | Hejaz Islamic Super and Pension, undergoing closure. Sources12 |
|---|
| Investment choices | Member-selected investments; not a single platform-wide MySuper default. Essential combines a menu of managed funds and model portfolios with Essential+, which adds selected ETFs and term deposits. Extra offers a much broader selection of managed funds, model portfolios and listed investments. Investments across menus can carry different administration charges. Sources1234 | The product site describes Growth, Balanced and Conservative portfolios based on Islamic investment principles. These descriptions explain the product; they are not an invitation to invest during closure. Sources12 |
|---|
| Insurance | Expand advertises group and retail insurance options. The policy, underwriting and cost depend on the cover arranged; the platform's investment features do not establish that a member is insured. Sources1 | Existing members should obtain written confirmation of any cover and its treatment during the closure before moving or cancelling another insurance arrangement. Sources12 |
|---|
| Retirement income | Both tiers have pension products. Retirement Boost adds a separate lifetime-income proposition with its own eligibility and access rules. It should be compared with other lifetime products rather than treated as an ordinary account-based pension. Sources125 | The pension product is covered by the same closure and transaction-delay notices. Sources12 |
|---|
| Advice and support | An advised arrangement needs two assessments: whether the adviser service is useful and whether the platform is an appropriate way to implement it. Ask for the full ongoing cost and the consequences of ending the advice relationship. Sources1234567 | Contact the trustee and member service for account-specific closure instructions. Advice may help members compare a replacement fund and the implications for insurance. Sources12 |
|---|
| Fee details to check | Add platform administration, account charges, underlying investment fees, transaction or brokerage costs, insurance and any adviser fee. Essential+ has a higher administration rate on the first part of the balance than the ordinary Essential menu. A low fee quoted for one menu is not a price for every portfolio. Sources34 | Use the account's current statement, PDS and closure notices for charges during the transition. Old marketing fee examples do not explain the final transfer amount. Sources12 |
|---|
| Comparing investment performance | There is no single meaningful Expand investment return. Measure the chosen portfolio after all applicable costs. The performance test covers only eligible trustee-directed investments, so a result for one option does not describe every investment on the platform. State Essential versus Extra and the menu used. Keep option-specific performance-test outcomes attached to the relevant option IDs. Sources67 | Delayed underlying unit pricing means a displayed balance may not establish the amount ultimately paid or rolled over. Sources12 |
|---|