| Membership and access | Members can apply through NetBank or the CommBank app after registration. Check the PDS and target market determination for eligibility and whether the product fits your intended use. Sources14 | Anyone can join subject to product eligibility. Check whether the relevant product is HESTA Super, Personal Super or an employer-specific arrangement. Sources15 |
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| Accounts and products | Essential Super distributed by CommBank and provided by CFS; distinct from FirstChoice. Essential Super accumulation Sources12345 | HESTA Super and Personal Super; Corporate insurance arrangements need their own guide. HESTA Super HESTA Personal Super Retirement Income Stream Transition to Retirement Income Stream Sources7 |
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| Investment choices | Lifestage The Lifestage option adjusts investments according to the member's birth cohort. Members can instead choose pre-mixed or DIY investment options, or combine them with Lifestage. The product does not offer a full direct-share trading menu. Sources3 | Balanced Growth Balanced Growth is the MySuper default. Members can choose other ready-made or asset-class options. The menu includes Sustainable Growth and Indexed Balanced Growth; the Income Stream has its own investment range and disclosure document. Sources23 |
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| Insurance | Cover is provided through AIA Australia and is subject to eligibility and acceptance. The target-market information flags limitations on cover for an existing illness or injury in some circumstances, with different treatment for tailored cover. Confirm the actual policy before relying on it. Sources125 | Eligible members receive default death and income protection cover; TPD cover is optional. HESTA also describes an insurance-premium pause for up to 12 months of approved parental leave, subject to conditions. Personal Super members need to check how cover is selected when joining. Sources45 |
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| Retirement income | The current product information says Essential Super is not designed for people who are retired and need a retirement income. Someone approaching drawdown should compare pension products separately rather than assume the banking-app account becomes a pension. Sources1 | HESTA offers Retirement and Transition to Retirement Income Streams. The fund publishes a separate pension investment menu, so check the income-stream allocation and costs rather than assuming they are identical to the super option with a similar name. Sources3 |
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| Advice and support | CFS provides product support and disclosure documents. This research has not verified that personal financial advice is included for all Essential Super members; confirm the service available and any cost directly. Sources5 | Most advice about a HESTA account is covered by administration fees. Advice tailored to starting an Income Stream has a separate fee, and comprehensive advice can be provided through an external referral on an agreed fee-for-service basis. Sources6 |
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| Fee details to check | The cost includes administration, investment and net transaction charges. Buy/sell spreads can also apply to contributions, withdrawals and switches, with insurance additional. The current public comparison uses a particular Lifestage cohort and balance, so it should not be generalized to every member. Sources24 | Add administration, investment and transaction costs for the selected option and the insurance you actually hold. HESTA's current fee page uses costs for the year ended 30 June 2026, including estimates, and warns that future costs can differ. Sources6 |
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| Comparing investment performance | Use Essential Super's own Lifestage cohort or chosen investment results. FirstChoice's investment returns are a separate product comparison, even though both are provided by CFS. Match the same age, risk and period. Keep Essential Super separate from FirstChoice and CFS Edge. Include the planned move into a pension when comparing options for someone near retirement. Sources3 | Use HESTA Super returns for a super comparison and Income Stream returns for a retirement comparison. Match Balanced Growth's asset mix with the competing option rather than using the word Balanced alone. Sustainable and indexed strategies need their own results. List HESTA's default insurance types explicitly. Treat Sustainable Growth as a specific investment option, not a description of every HESTA investment. Sources7 |
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