| Membership and access | Members can apply through NetBank or the CommBank app after registration. Check the PDS and target market determination for eligibility and whether the product fits your intended use. Sources14 | Use the Essential or Extra PDS and target market determination. The platform is commonly used with advice, and an application requires an investment choice; Essential allows a cash holding while a member decides on a longer-term strategy. Sources2 |
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| Accounts and products | Essential Super distributed by CommBank and provided by CFS; distinct from FirstChoice. Essential Super accumulation Sources12345 | Expand Essential and Extra in IOOF Portfolio Service Superannuation Fund; not MLC MasterKey. Expand Essential Super and Pension Expand Extra Super and Pension Retirement Boost Sources1234567 |
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| Investment choices | Lifestage The Lifestage option adjusts investments according to the member's birth cohort. Members can instead choose pre-mixed or DIY investment options, or combine them with Lifestage. The product does not offer a full direct-share trading menu. Sources3 | Member-selected investments; not a single platform-wide MySuper default. Essential combines a menu of managed funds and model portfolios with Essential+, which adds selected ETFs and term deposits. Extra offers a much broader selection of managed funds, model portfolios and listed investments. Investments across menus can carry different administration charges. Sources1234 |
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| Insurance | Cover is provided through AIA Australia and is subject to eligibility and acceptance. The target-market information flags limitations on cover for an existing illness or injury in some circumstances, with different treatment for tailored cover. Confirm the actual policy before relying on it. Sources125 | Expand advertises group and retail insurance options. The policy, underwriting and cost depend on the cover arranged; the platform's investment features do not establish that a member is insured. Sources1 |
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| Retirement income | The current product information says Essential Super is not designed for people who are retired and need a retirement income. Someone approaching drawdown should compare pension products separately rather than assume the banking-app account becomes a pension. Sources1 | Both tiers have pension products. Retirement Boost adds a separate lifetime-income proposition with its own eligibility and access rules. It should be compared with other lifetime products rather than treated as an ordinary account-based pension. Sources125 |
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| Advice and support | CFS provides product support and disclosure documents. This research has not verified that personal financial advice is included for all Essential Super members; confirm the service available and any cost directly. Sources5 | An advised arrangement needs two assessments: whether the adviser service is useful and whether the platform is an appropriate way to implement it. Ask for the full ongoing cost and the consequences of ending the advice relationship. Sources1234567 |
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| Fee details to check | The cost includes administration, investment and net transaction charges. Buy/sell spreads can also apply to contributions, withdrawals and switches, with insurance additional. The current public comparison uses a particular Lifestage cohort and balance, so it should not be generalized to every member. Sources24 | Add platform administration, account charges, underlying investment fees, transaction or brokerage costs, insurance and any adviser fee. Essential+ has a higher administration rate on the first part of the balance than the ordinary Essential menu. A low fee quoted for one menu is not a price for every portfolio. Sources34 |
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| Comparing investment performance | Use Essential Super's own Lifestage cohort or chosen investment results. FirstChoice's investment returns are a separate product comparison, even though both are provided by CFS. Match the same age, risk and period. Keep Essential Super separate from FirstChoice and CFS Edge. Include the planned move into a pension when comparing options for someone near retirement. Sources3 | There is no single meaningful Expand investment return. Measure the chosen portfolio after all applicable costs. The performance test covers only eligible trustee-directed investments, so a result for one option does not describe every investment on the platform. State Essential versus Extra and the menu used. Keep option-specific performance-test outcomes attached to the relevant option IDs. Sources67 |
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