| Membership and access | FirstChoice Wholesale Personal Super is open to the public. FirstChoice Employer Super is available through a participating employer; eligible spouses can also join and members can remain after changing jobs. Sources13 | A financial adviser is required for MyNorth products. Read the PDS and target market determination for the particular account, including whether it is ordinary super, a pension or a lifetime product. Sources15 |
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| Accounts and products | FirstChoice products. Essential Super and CFS Edge are distinct product propositions. FirstChoice Wholesale Personal Super FirstChoice Employer Super FirstChoice pension products CFS Lifestage Sources16 | MyNorth and North super and pension products in Wealth Personal Superannuation and Pension Fund; separate from AMP SignatureSuper. MyNorth Super MyNorth Pension MyNorth Lifetime Super MyNorth Lifetime Income MyNorth Deferred Lifetime Income North legacy products Sources3 |
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| Investment choices | CFS Lifestage in FirstChoice Employer Super; identify the chosen option in Personal Super. FirstChoice offers ready-made diversified portfolios and a broad selection of asset-class and manager options. CFS Lifestage adjusts the mix with a member's birth cohort. Sustainable choices include Thrive+ Sustainable Growth. Access to managed accounts can require a financial adviser. Sources12 | Investments selected through the product and adviser; not one platform-wide MySuper default. MyNorth uses Grow, Select and Choice menus with different pricing. Members can hold investments across menus, with administration costs reflecting that mix. The cash account also has its own investment and administration charges, so uninvested cash is part of the cost calculation. Sources2 |
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| Insurance | FirstChoice Employer Super can provide automatic insurance for eligible employee members. Insurance depends on the plan, so ask about cover, premiums and any employer subsidy. A Personal Super account should be checked under its own insurance terms. Sources3 | North supports insurance arrangements, including cover held inside super. The policy and underwriting are separate from the investment platform. Ask the adviser to compare the cover, premium and exclusions with the existing policy before transferring. Sources16 |
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| Retirement income | CFS has pension products and services for starting and managing a retirement income stream. Compare the particular pension product and investment menu rather than carrying across fees from FirstChoice Employer Super. Sources45 | MyNorth offers ordinary pension accounts and separate Lifetime and Deferred Lifetime Income arrangements. The PDS says capital-access rules limit withdrawals and death/exit benefits for the lifetime-income accounts. Ordinary super and lifetime-income access terms must not be confused. Sources345 |
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| Advice and support | CFS offers personal advice on FirstChoice super and access to broader financial advice. Comprehensive advisers charge a fee that may be one-off or ongoing; include this cost when comparing an advised portfolio. Sources45 | MyNorth is available through an adviser, making the advice relationship part of the proposition. Fees may include initial, ongoing, fixed-term or ad hoc advice charges. Ask what each service will deliver and what happens to the account if that relationship ends. Sources126 |
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| Fee details to check | Calculate fees for the actual FirstChoice product and selected managers. A low administration fee does not include all underlying investment costs or any advice fee. Employer-plan insurance and discounts can also alter the member's total. Sources5 | Add account and administration fees, underlying investment costs, the cash-account charge, any trustee or lifetime fee, insurance and adviser charges. Menu mix, balance tiers and eligible family aggregation can change the total. A nil administration rate on one menu does not make all holdings or the full arrangement free. Sources23 |
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| Comparing investment performance | CFS Lifestage needs an age-cohort comparison. A chosen managed fund's return is specific to that investment; it should not be presented as the return of Colonial First State overall. Different FirstChoice products can hold a similarly named option with different charges. Specify Employer Super versus Wholesale Personal Super. Do not treat Essential Super's Lifestage product as interchangeable with FirstChoice Lifestage. Sources2 | A platform does not have one investment return. Compare the actual portfolio after its underlying and platform costs, and disclose adviser fees separately if they are excluded. The performance of one managed fund cannot stand in for the account. Show the exact menu mix, account type and advice fee. Keep ordinary super and account-based pensions separate from lifetime-income comparisons. Sources123456 |
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