| Membership and access | Public membership is available. Some former scheme members, including defined-benefit and employer groups, need the documents for their own plan. Sources1 | Check current availability for the specific product and option. Certain failed investment options are closed to new members. Sources123 |
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| Accounts and products | Future Saver public accumulation account; restricted legacy and employer arrangements are separate. Future Saver Retirement Income Retirement Transition Legacy defined-benefit arrangements Sources12345678 | Bendigo SmartStart Super and SmartStart Pension. Sources123 |
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| Investment choices | MySuper Lifecycle Future Saver members who do not choose an investment option use MySuper Lifecycle, which changes the mix with age. Members can choose diversified or single-asset-class investments instead. The retirement-account default is Conservative Balanced, rather than the accumulation Lifecycle approach. Sources23 | MySuper is an age-based strategy using Growth Index, Balanced Index and Conservative Index at different ages, with a separate choice menu. Sources123 |
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| Insurance | Death, TPD and income protection cover are available through TAL policies, subject to eligibility. Basic Cover comprises death and TPD; other cover can require an application. NSW Police and Ambulance officers have special arrangements and should use their own insurance handbooks. Sources56 | Insurance is available under the SmartStart policy and guide. Sources123 |
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| Retirement income | Retirement Income is the account-based pension product. Retirement Transition is for eligible members accessing super while working and automatically becomes Retirement Income at age 65. Members can keep the Conservative Balanced default or choose their own investment mix. Sources34 | SmartStart Pension has its own product documentation. Sources123 |
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| Advice and support | Aware offers help about its accounts, personal retirement advice and broader financial advice. Advice about Aware accounts can be available at no extra cost, while broader advice has a fee. Confirm what the service covers before relying on it for decisions involving other assets or another fund. Sources48 | Use the current support and advice documents to establish services and charges. Sources123 |
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| Fee details to check | Compare the fee for the actual Lifecycle age allocation or chosen option. A retirement account and Future Saver can have different administration and investment costs, so the accumulation total should not be carried into a pension comparison. Sources12345678 | Use the current PDS and updates; ownership change alone does not establish a fee reduction. Sources123 |
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| Comparing investment performance | A Lifecycle comparison must match the member's age and the relevant investment mix. Conservative Balanced pension results and Future Saver results differ in investment strategy and tax treatment; a single brand-level return would obscure those differences. Compare Future Saver's Lifecycle for the same age, and compare retirement accounts separately. Check whether advice being compared is general guidance, personal advice about the fund, or broader financial planning. Sources3 | The current site reports that Bendigo Balanced Wholesale and Bendigo High Growth Index did not pass the 2026 APRA performance test. This finding is option-specific, not a claim about every SmartStart option. Sources123 |
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| Former names and account history | First State Super: Renamed Aware Super in September 2020. StatePlus: Former advice and retirement brand, acquired by First State Super in 2016 and rebranded in 2020; do not confuse with State Super NSW defined benefit schemes. TelstraSuper: Heritage TelstraSuper accounts moved to Aware Super, with new arrangements from 1 May 2026; heritage insurance terms remain account-specific. Sources91011 | This detail has not been verified for this profile. Check the current product documents. |
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